Privacy Policy

When you place an order or contact us, we collect personal information including your name, email address, phone number, delivery address, and payment details. Payment information is processed securely through Stripe and is never stored on our servers. We may also collect non-personal information such as browser type, referring pages, and pages visited on our site through cookies and analytics tools.

We use your personal information to: • Process and fulfil your orders • Send order confirmation and shipping notifications • Respond to your enquiries and provide customer support • Send promotional emails if you have opted in (you may unsubscribe at any time) • Improve our website and product offerings • Comply with legal obligations

All payment transactions are processed through Stripe, a PCI-DSS Level 1 certified payment processor — the highest level of certification available in the payments industry. Your credit card details are encrypted using SSL technology and are never stored on our servers. We never have access to your full card number.

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfil your order (e.g. Australia Post or our courier partner for delivery). We may share information with trusted service providers who assist in operating our website or conducting our business, subject to those parties agreeing to keep this information confidential.

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You may disable cookies through your browser settings, though this may affect some functionality of our website.

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by law. Order records are retained for 7 years in accordance with Australian tax law.

Under the Australian Privacy Act 1988, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal obligations) • Opt out of marketing communications at any time To exercise any of these rights, please contact us at info@subhifoods.com.au.

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and accept no responsibility for them. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: Subhi Foods Australia Email: info@subhifoods.com.au Phone: 0430 204 760 Address: 73 Ludhiana Glade, Schofields, Sydney NSW 2762, Australia